At Coway, we recognize the importance of product safety and consistent performance as our products are designed for processing air and water and are used for an extended period of time. Therefore, our quality management is a series of processes we rely on to fulfill our responsibilities in terms of quality and safety.
From quality planning and management to assurance and improvement, we focus our resources on the overall improvement at each stage of our quality management. In 2017, we redefined all our business processes and activities to implement quality management practice from the "customers' perspective" and "broad perspective". In particular, we continued to enhance our commitment to the safety and quality of our product through the activities of the Infinite Responsibility Committee, CICS renewal, chemical substance control system and customer-oriented service quality improvement.
Customer-oriented Quality Management
Enhanced Product Validation throughout the Entire Process
Safety Specifications Prevention and Management System
Consumer Electricity
Safety Certifications
128 cases
Public Test Labs for International
Safety Certification Center
12 labs
Product Safety Enhancement