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Issue 2. Product Safety & Reliability

  • TRUST Report
  • Issue 2. Product Safety & Reliability
  • Our Approach

Business Relevance & Our Approach

At Coway, we recognize the importance of product safety and consistent performance as our products are designed for processing air and water and are used for an extended period of time. Therefore, our quality management is a series of processes we rely on to fulfill our responsibilities in terms of quality and safety.

From quality planning and management to assurance and improvement, we focus our resources on the overall improvement at each stage of our quality management. In 2017, we redefined all our business processes and activities to implement quality management practice from the "customers' perspective" and "broad perspective". In particular, we continued to enhance our commitment to the safety and quality of our product through the activities of the Infinite Responsibility Committee, CICS renewal, chemical substance control system and customer-oriented service quality improvement.

Activities

  • Product Safety Enhancement

  • Customer-oriented Quality Management

Business Case

Enhanced Product Validation throughout the Entire Process

Safety Specifications Prevention and Management System

Performance

  • Consumer Electricity
    Safety Certifications

    128 cases

  • Public Test Labs for International
    Safety Certification Center

    12 labs

coway
  • Headquarters : 100-759, 17F, JoongAng Ilbo Bldg., 88, Seosomun-ro, Jung-gu, Seoul
  • Business Site : 136-23, Yugumagoksa-ro, Yugu-eup, Gongju-si, Chungcheongnam-do
COPYRIGHT COWAY CO., LTD. ALL RIGHTS RESERVED.