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Sustainability Management Overview

  • Overview
  • Sustainability Management Overview
  • Sustainability Management Issues

Sustainability Management Issues

Materiality Test

Coway conducted materiality tests based on international standard analysis, global benchmarking, media research, and stakeholder surveys. Major issues identified by the tests were reported in the form of the COWAY TRUST REPORT, which was prepared in accordance with the GRI Standards guidelines, thus securing the report’s objectivity.

Step1  Topics Pool

International standard analysis, global benchmarking, internal document assessments, stakeholder interviews, and media research were used to identify 37 topics.

  • International Standard Analysis

    Analyze requirements of sustainability management-related international standards and derive issues

    Analysis Target: GRI Standards, ISO26000, SDGs

  • Global Benchmarkong

    Review key issues and activities of local and international DJSI World listed companies, partners and competitors

    Investigate local and international sustainability management reporting

  • Internal Document Assessments

    Conduct total inspection on articles posted on the Webzine in 2017

    Interview relevant officers

    Review material issues from past year's integrated report

    Check internal policy documents

  • Media Research and Stakeholder Survey

    Investigate articles that received media exposure in 2017

    Target Media: 15 daily newspapers and economic daily newspapers including Chosun, JoongAng, Dong-A and Hankyoreh

    Survey Results: 2018. 3. 2 ~ 2018. 3. 9, 179 respondents

Identification of 37 topics.

Step2 Conduct Materiality Tests

Based on the 37 topics identified, materiality tests were conducted in consideration of ‘business relevance analysis’ and ‘stakeholder impact analysis’.

  • BUSINESS RELEVANCE ANALYSIS
    Confirm business directions through analysis of internal documents including in-house newsletters
  • STAKEHOLDER IMPACT ANALYSIS
    Conduct online and offline surveys on opinion leaders among Coway employees, investors, expert groups, and stakeholders

Step3 Identify Key Material Topics

Based on the level of ‘business relevance analysis’ and ‘stakeholder impact analysis’, the most important topics in Coway's sustainability management were identified. The business relevance of each topics, major activities, and results were also reported. Materiality Test results can be found in the Materiality Map below.

Identification of Sustainability Management Topics

In particular, we selected 10 material topics in the "High" priority area in connection with the economic, environmental and social indicators defined by GRI Standards.

Material topics identified through materiality test are reflected in the table of contents in consideration of meaning, scope, aspect, reporting period and reporting limits. In addition, topic boundary were selected in consideration of the scope of organizational impact and business value chain.

Materiality Map

이사회 현황 상세
No Material Topics Business Cases Impact Assessment GRI Topics Reporting Page
1 Innovative product development using digital technology

IoCare Product Development

Participated in 2018 CES

  • Cost
  • Operation
  • Reputation
- Shortcuts
2 Reinforce product safety and reliability

Technological Innovation for Enhanced Safety and Sanitation

Service Quality Assurance Program

  • Cost
  • Operation
  • Reputation
GRI 416: Customer Health and Safety Shortcuts
3 Strategic social contribution activities

Improving Access to Clean Water

Promoting Value of Clean Water Around the World

  • Cost
  • Operation
  • Reputation
GRI 413 : Local Communities Shortcuts
4 Strengthen brand credibility

Communication through Clean Water

  • Cost
  • Operation
  • Reputation
- Shortcuts
5 Climate Change Response

Renewable Energy

Carbon Partnership with Suppliers

  • Cost
  • Operation
  • Reputation
GRI : 302 Energy
GRI : 305 Emissions
Shortcuts
6 Implementation of circular economy from the life cycle assessment

Sales of Refurbished Products

Plastics Recycling

  • Cost
  • Operation
  • Reputation
GRI : 306 Effluents and Waste Shortcuts
7 Strengthening overseas business and local partnerships

Strategic Partnership with Global Companies

  • Cost
  • Operation
  • Reputation
- Shortcuts
8 Development of customized products and services

Cody-On Service for Peace of Mind

Special Care Service for Replacement

Service Quality Assurance Program

  • Cost
  • Operation
  • Reputation
GRI 417: Marketing and Labeling Shortcuts
9 Development of environmentally friendly products and services

Implementation of the Product LCA (Life-Cycle Assessment)

Energy Winner of the Year “CO2 Emission Reduction”

  • Cost
  • Operation
  • Reputation
GRI : 302 Energy
GRI : 305 Emissions
Shortcuts
10 Strengthen after-sales when a product defect or accident occurs

Safety Specifications Prevention and Management System

Enhanced Product Validation throughout the Entire Process

  • Cost
  • Operation
  • Reputation
GRI 416: Customer Health and Safety Shortcuts
coway
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