Coway conducted materiality tests based on international standard analysis, global benchmarking, media research, and stakeholder surveys. Major issues identified by the tests were reported in the form of the COWAY TRUST REPORT, which was prepared in accordance with the GRI Standards guidelines, thus securing the report’s objectivity.
International standard analysis, global benchmarking, internal document assessments, stakeholder interviews, and media research were used to identify 37 topics.
International Standard Analysis
Analyze requirements of sustainability management-related international standards and derive issues
Analysis Target: GRI Standards, ISO26000, SDGs
Global Benchmarkong
Review key issues and activities of local and international DJSI World listed companies, partners and competitors
Investigate local and international sustainability management reporting
Internal Document Assessments
Conduct total inspection on articles posted on the Webzine in 2017
Interview relevant officers
Review material issues from past year's integrated report
Check internal policy documents
Media Research and Stakeholder Survey
Investigate articles that received media exposure in 2017
Target Media: 15 daily newspapers and economic daily newspapers including Chosun, JoongAng, Dong-A and Hankyoreh
Survey Results: 2018. 3. 2 ~ 2018. 3. 9, 179 respondents
Based on the 37 topics identified, materiality tests were conducted in consideration of ‘business relevance analysis’ and ‘stakeholder impact analysis’.
Based on the level of ‘business relevance analysis’ and ‘stakeholder impact analysis’, the most important topics in Coway's sustainability management were identified. The business relevance of each topics, major activities, and results were also reported. Materiality Test results can be found in the Materiality Map below.
In particular, we selected 10 material topics in the "High" priority area in connection with the economic, environmental and social indicators defined by GRI Standards.
Material topics identified through materiality test are reflected in the table of contents in consideration of meaning, scope, aspect, reporting period and reporting limits. In addition, topic boundary were selected in consideration of the scope of organizational impact and business value chain.
No | Material Topics | Business Cases | Impact Assessment | GRI Topics | Reporting Page |
---|---|---|---|---|---|
1 | Innovative product development using digital technology |
IoCare Product Development Participated in 2018 CES |
|
- | Shortcuts |
2 | Reinforce product safety and reliability |
Technological Innovation for Enhanced Safety and Sanitation Service Quality Assurance Program |
|
GRI 416: Customer Health and Safety | Shortcuts |
3 | Strategic social contribution activities |
Improving Access to Clean Water Promoting Value of Clean Water Around the World |
|
GRI 413 : Local Communities | Shortcuts |
4 | Strengthen brand credibility |
Communication through Clean Water |
|
- | Shortcuts |
5 | Climate Change Response |
Renewable Energy Carbon Partnership with Suppliers |
|
GRI : 302 Energy GRI : 305 Emissions |
Shortcuts |
6 | Implementation of circular economy from the life cycle assessment |
Sales of Refurbished Products Plastics Recycling |
|
GRI : 306 Effluents and Waste | Shortcuts |
7 | Strengthening overseas business and local partnerships |
Strategic Partnership with Global Companies |
|
- | Shortcuts |
8 | Development of customized products and services |
Cody-On Service for Peace of Mind Special Care Service for Replacement Service Quality Assurance Program |
|
GRI 417: Marketing and Labeling | Shortcuts |
9 | Development of environmentally friendly products and services |
Implementation of the Product LCA (Life-Cycle Assessment) Energy Winner of the Year “CO2 Emission Reduction” |
|
GRI : 302 Energy GRI : 305 Emissions |
Shortcuts |
10 | Strengthen after-sales when a product defect or accident occurs |
Safety Specifications Prevention and Management System Enhanced Product Validation throughout the Entire Process |
|
GRI 416: Customer Health and Safety | Shortcuts |